Welcome to Kairaft Solution (Opc) Private Limited. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. Company Information

Kairaft Solution (Opc) Private Limited
Address: Door No 4-7-102/26, 2nd Floor, Sai Enclave, Habsiguda, Uppal Mandal, Medchal-Malkajgiri, Secunderabad, Telangana – 500007

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have parental/guardian consent. Using this website constitutes your agreement to these Terms and Conditions and any modifications we make in the future.

3. Use of Website

You agree to use the website only for lawful purposes. You must not engage in any activity that may:

  • Interfere with the website’s operation.
  • Access data not intended for you.
  • Attempt to harm or disrupt other users’ access to the website.

4. Products and Pricing

  • All products listed on the website are handcrafted items.
  • Prices are in Indian Rupees (INR) and are subject to change without prior notice.
  • Product images and descriptions are for reference only; minor variations may occur due to the handmade nature of products or display differences on screens.
  • We reserve the right to modify, discontinue, or withdraw any product without prior notice.

5. Orders and Payment

  • Orders are placed through the website’s online checkout process.
  • Payments must be made in full via available payment options (credit/debit card, net banking, UPI, or other approved methods).
  • An order confirmation email will be sent once the order is successfully placed.
  • We reserve the right to cancel orders if payment fails, stock is unavailable, or fraudulent activity is suspected.

6. Shipping and Delivery

  • We deliver products across India. Delivery charges, if any, will be displayed at checkout.
  • Estimated delivery times are indicative and may vary due to circumstances beyond our control.
  • Customers must provide accurate delivery addresses and contact information; delays caused by incorrect details are not our responsibility.
  • Risk of loss and ownership of the item pass to the customer upon delivery.

7. Returns and Refunds

  • Returns are accepted only for damaged, defective, or incorrect items.
  • Customers must contact us within 7 days of receiving the product to initiate a return.
  • Items must be returned in original condition and packaging.
  • Refunds will be processed after inspection. Original shipping charges are non-refundable unless the return is due to our error.
  • Customized or personalized products are non-returnable unless defective.

8. Intellectual Property

  • All content on this website, including logos, images, product descriptions, and designs, is the property of Kairaft Solution (Opc) Private Limited.
  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

9. Privacy

We respect your privacy. Personal information collected during purchases is used for order processing, communication, and improving services. Please review our Privacy Policy for full details on how we handle your data.

10. Limitation of Liability

  • While we strive for accuracy and quality, we are not liable for indirect, incidental, or consequential damages arising from use of our website or products.
  • Our liability, if any, is limited to the purchase price of the product in question.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website or products shall be subject to the exclusive jurisdiction of courts in Secunderabad, Telangana.

12. Modifications

We may update these Terms and Conditions at any time. Updated versions will be posted on this page. Continued use of the website constitutes acceptance of the revised terms.